So I got my Marketing Plan back from my instructor and one of the things I need to work on is Branding. This is what I have found on Branding...wish me luck!!!
Defining Your Brand: The First Step In
Your Marketing Strategy
Truly defining your business is a critical first step in
developing your marketing plan. Through a continuing series of
stories, we've been examining how to build a compelling brand experience that
will drive customer loyalty -- highlighting the principles of big
brand marketing so that small business owners can replicate those kinds of
successes. But before you can start building your brand's experience for
customers, you need to take some fundamental first steps to define the kind of
brand you want to be.
To guide our marketing plan, we need a very
well-crafted statement of the type of business we are in, the type of customers
we serve and how we serve them. We have to define what we stand for and the
types of products and services that our customers can expect from us. This
truly is the first step in the branding process.
At first glance, defining your brand may seem
easy, but it takes some soul searching, decision making and data gathering.
Take, for example, someone going into business as a lawyer. It's pretty easy to
define that brand -- a person who practices law, right? But to build a brand
around his practice, a lawyer needs to determine specifically what kind of law
he focuses on and what kind of client he is targeting before any marketing can
begin. That means thinking through what regions of the world, categories of
law, style of service and other offerings he brings to the table.
When defining your brand, put as much clarity
as possible into how the brand and business is described, so that you can build
a specific brand experience to match it. Here are three key steps to help
you get there:
1. Make
an inventory of your skills. List out what you are especially good at and
what you want your customers to think of when your brand comes to mind. Your
unique set of skills will form the basis of your brand definition.
2. What
are your customers' needs? From your list of skills, identify those that
your customers particularly need. Think through the kinds of things you do that
your customers will come to you for. You should define your brand based on your
ability to fulfill such demands.
3. Focus
on what differentiates. It's important for your brand to be different
than other similar options available to customers. Of course your brand
experience will ultimately differentiate you, but being unique starts with
deciding what attributes set you apart from others. Your goal is to be
different and better than your competition.
Let's revisit our lawyer example. A
well-defined lawyer wouldn't just say he "practices law." He would be
much more definitive and specific about his focus if he wants customers to see
his business as a brand. So instead of calling himself a "practicing
lawyer," he may define his brand as a "compassionate attorney
specializing in family law in the state of California, servicing
women who need help getting through the tough times in their lives."
Notice the clarity in the brand definition?
While it's important to be as specific as
possible, you also want to be careful not to box your business in with a
tightly constrained brand definition. For example, if a hair salon only defined
itself as providing "women's short haircuts," it would close itself
off from business that could come from customers seeking other hair styles , salon services like
coloring or straightening and other demographics like children or men.
If it makes sense to be super specific
because you have identified a strong niche market, just be sure to do this
consciously. I've seen many salons that specialize in just curly hair or
blowouts. If the business is large enough, those could be very well-defined,
successful brands. Just be careful not to define the brand too strictly, which
would close out future business-building activities.
The trick is to balance specificity, focus
and differentiation with the ability to expand. When defining your brand, make
sure to describe the type of business in a way that allows for growth over
time.
http://www.entrepreneur.com/article/226603
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